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Better Business Bureau
 

Suddenlink Communications Cable Television Provider

Suddenlink Communications' Background

Suddenlink is one of the largest cable television providers in the country. The company currently serves 1,230,000 cable subscribers. In 2006, Suddenlink switched to their current name after having been known as Cebridge Connections. They are headquartered in St. Louis, MO and primarily serve medium sized markets.

Suddenlink agreed to a deal with DVR maker Tivo in 2010 that allowed the cable provider to begin distributing co-branded cable receiver boxes. In addition to cable television, Suddenlink offers internet and home phone services.

Service Areas

Suddenlink offers cable television services in the following states. Access can vary depending on your specific location, be sure to check with a company representative about availability in your area.

Arkansas, Arizona, California, Idaho, Kansas, Kentucky, Louisiana, Maryland, Missouri, Mississippi, North Carolina, New Mexico, Nevada, Ohio, Oklahoma, Texas, Virginia, West Virginia

Benefits

Suddenlink does not require you to sign a contract when you sign up for cable television. That means you can cancel your service at any time with no penalty.

Subscribers can get discounted prices on cable TV when they bundle their service with internet and home phone services.

Many of the most popular cable stations are available in high definition as part of Suddenlink's channel lineup.

Equipment

Subscribers will need to rent a cable receiver box from Suddenlink in order to access cable channels on their home television. All receiver boxes are capable of broadcasting high definition channels.

DCT6400: Provides access to high definition stations and DVR features

DCT6412: Offers access to high definition stations and DVR features including 120 GB of storage space

Motorola Multi-Room DVR: Access high definition stations and DVR features on multiple televisions

Tivo Premier: Suddenlink's premium cable receiver offers subscribers access to powerful DVR features from Tivo.

Features

In addition to the basic channel lineups, Suddenlink offers premium programming that subscribers can access depending on their TV watching preferences.

NFL Network: Football fans will be able to watch over 200 games a year and access exclusive content from the NFL.

TV Apps: Subscribers can watch cable television stations on their computer or mobile device.

On Demand: Popular TV shows and major Hollywood movies are available to watch whenever you want. Some are free and some charge a small fee.

Suddenlink2Go: Subscribers can access movies, shows and games through the Suddenlink website.

Plans

Suddenlink offer two basic cable TV plans to new subscribers. Additional features can be added to your plan for an extra charge. A $40.00 installations fee is required to have your equipment installed. You may also have to pay a refundable deposit on your cable receiver box.

Advanced Digital TV: $86.00 per month, includes high speed internet access.

Advanced Digital TV with DVR: $101.99 per month, includes high speed internet access and DVR features.